Vendor Management

Vendor Management is a critical component of any IT department. From a Managed IT Services perspective vendor management involves centrally managing all technology issues/requests from one platform (they are all reported to the Help Desk).

When you have an issue that involves a technology vendor, whether your copier, telephone lines or an issue with your industry specific application, you report it to us and we will manage the issue to completion.

This also includes us interviewing and replacing a non performing vendor on your behalf or looking at IT Costs to make sure we are getting the most competitive pricing.