Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

Easy tips to design an effective website

In a recent survey by Vistaprint, 42% of the 1,800 participants said that it was "very unlikely" for them to purchase from "ugly" websites. That’s not so surprising, given that there are plenty of visually appealing and user-friendly competitors’ websites that they can visit instead.

Want a faster Windows 10 PC? Try these 4 simple tweaks

Windows 10 has no shortage of performance improvements over previous versions of Microsoft’s desktop operating system, but it can be further optimized. Learn how to speed up your computer by making these four simple tweaks.
Prevent programs from launching at startup
Windows makes certain programs readily available by loading them at startup.

Consider these points when purchasing antivirus software

If you think cybersecurity protection is only for large enterprises, think again. More and more cybercriminals are targeting small- and mid-sized businesses because of their lack of proper cybersecurity solutions. Viruses, ransomware, and other types of malware are also becoming more dangerous.

Useful accessories for Android devices

Android devices are known for their versatility, a quality that’s made possible not just by the sheer variety of applications they support, but also by the many accessories you can use with them. Knowing what these accessories can do will help you get more out of your Android device.

Want to get rid of your Mac? Not so fast

Buying a secondhand Mac is a popular way to save money on relatively expensive equipment that retains its value. Conversely, selling your used Mac is a great way to expose yourself to identity theft — unless you follow these steps to keep your personal information safe.

The dangers of TDoS to your VoIP systems

Most businesses are familiar with denial-of-service (DoS) attacks, or attacks that cripple an IT network, system, or machine to deny access to intended users. Not many businesses know, however, that Voice over Internet Protocol (VoIP) systems can be a DoS attack target too.

5 Business continuity errors to avoid

Business continuity plans (BCPs) are designed to protect an organization’s critical data in case of a crisis. But there is more to BCPs than securing data; it also entails making sure employees are safe during a disruption. If you want an infallible business continuity plan, cover every base and avoid the following mistakes.