One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck because we have some of the best tricks of the trade to share with you.
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The audience doesn’t want to see the speaker’s cluttered desktop or unread emails as the PowerPoint presentation is being set up.

A cluttered computer desktop can hamper productivity. When a bunch of files, folders, and applications are fighting for space on your desktop, it can be difficult to look for the ones you need. You may not realize it, but the clutter affects the way you work and slows you down.

Nowadays, it’s more prudent to assume that your business will face a cyberattack in the near future, rather than be complacent and hope for the best. One of the best ways to ensure that your organization has the capability to weather or resist a cyberattack is by conducting a security audit.

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution.

Many successful business owners throw around the phrase “make your own luck,” but what do these words truly mean? Partly, it means not being deterred by terrible circumstances but rather learning from these setbacks to gain better opportunities in the future.

Data is valuable to business, so it’s bizarre that some companies don’t have a proper data backup strategy in place. Organizations of all sizes — including yours — need to be proactive when backing up their data. Here are four of the best backup solutions in the market for your consideration.

Windows 10 users are well aware that installing updates can take a long time. We hear users complaining about it all the time. Why are Windows 10 updates so slow, and what can users do to speed things up? Here’s our take.

Windows 10 updates take a while to complete because Microsoft is constantly adding larger files and features to the operating system.

Telemedicine means exactly as it sounds — a medical service delivered via telephone or any communications platform. Nearly one year into the COVID-19 pandemic, telemedicine has proven itself to be viable and valuable for patients and caregivers alike.

Don’t give your customers any reason to feel insecure when dealing with your business. When they visit and use your website, you must engender feelings of trust and security instead of alarm and distrust. Don’t worry — you can easily do this with these three tips.