Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud.

Businesses use Microsoft Excel for many purposes, including creating formulas, planning budgets, recording expenditures, and more. A spreadsheet can handle limitless amounts of information, making it an extremely useful tool for storing and analyzing data such as text and numbers.

A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations.

Windows is the most popular operating system in history, but despite its popularity, many users still do not know about all of its functionalities. Here are some Windows 10 features from the latest update that you might have missed.
Night light
This feature lets you reduce the amount of blue light emitted from your screen, which helps reduce eye strain and boost sleep efficiency.

Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, using public charging kiosks to bring your phone back to life can seem like a good idea — but it’s not.

Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike.
Virtual personal health assistants
At the helm of the AI revolution are virtual personal health assistants.

More and more people are relying on Android devices for remote work, which is why cybercriminals are taking advantage and creating counterfeit Android apps to try and misguide users. These apps typically collect users’ sensitive data or infect devices with malware, which can lead to fraud and financial crimes.

New strains of ransomware usually impact many Windows users, while only a small percentage of Mac users get affected. However, there are ransomware strains that specifically target Apple’s computers. Defending against these threats is crucial if your business mostly uses Macs.

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can improve customers’ on-hold experience with Voice over Internet Protocol (VoIP).

VoIP phone systems help make waiting on the line bearable or even downright enjoyable via the sharing of fun anecdotes and info, playing of on-brand music, and the conveyance of engaging messages.