As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here's how to do just that.
Check your VoIP equipment
Sometimes, problems with VoIP don't have anything to do with your service provider or even the underlying servers that host the solution.

Microsoft Office 2019 is a popular and top-selling productivity suite. A one-time purchase gives you access to an array of applications that you can use to create and edit documents, spreadsheets, and presentations for school or work. While the program is easy to use, there are times when people need help.

Businesses have more access to customer data than ever before, and that trend will likely continue in the future. The insights you get from all that data are valuable. However, a lot of data is unnecessary or possibly even problematic. To ensure your insights are relevant and useful, you must have a well-defined data collection system in place.

To any business, ransomware means trouble. From operational disruption and revenue loss to total shutdown, it spares no part of the company. That’s why it’s wise to regularly back up your business data in multiple locations, including the cloud. If your computer is running on Windows 10, you’re in luck because the operating system makes backing up and restoring your files as easy as pie.

The security of your systems and technology is a constant battle, and one you will likely never completely win. There are significant steps you can take to secure your systems, but having knowledge about your systems is one of the most effective tools.

We’re long past the time when healthcare entities could justify being hesitant about cloud computing. It has surpassed on-site IT in terms of reliability and security if you know how to manage it properly. Just take a look at all the business benefits of cloud computing!
Easy information access
The increasing demand for doctors’ time means they have less time to review patient records.

Android tablets are among the most popular devices on the market today. With a wide variety of sizes and designs, users are spoiled for choice. Not only that, there are a lot of apps available on Google Play Store. Unfortunately, cybercriminals also create fake apps with malicious code — and these apps can be hard to spot.

Virtualization can help boost operational efficiencies like never before, but there are a few concerns you need to address before implementing it.

With its big launch just a few days away, macOS Catalina is creating quite a buzz in the world of computing. Many Mac users can’t wait to upgrade their devices to the next-gen operating system and enjoy its exciting new features. Here are some of the things you can expect from Catalina.

VoIP solutions are a great way to save costs and increase productivity, especially when it comes to remote and mobile workers. With business trends like Bring Your Own Device (BYOD) policies, companies using VoIP in their offices needed to expand their remote communication capabilities in order to hold their own against competitors.