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Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter […]

At this year’s South By Southwest (SXSW) conference in Austin, Google created a Google Assistant Fun House to display the many features of its AI assistant platform. Apart from the basic tasks it can perform on a smarthome, Google wanted to flaunt some of its unique uses, including a beer vending system and a sock […]

Maximizing your Office 365 investment is easier said than done. Sure, you use Outlook and SharePoint all the time, but there are loads of features you’re probably not using. If you’re looking for ways to make the most out of your Office 365 subscription, you’re in luck because that’s what we’re discussing today. SharePoint SharePoint […]

Keeping up with Windows 10 updates is absolutely critical if you want the latest features and security fixes on your computers. However, the updates can take hours, especially when a major new feature is being released. Fortunately, there are a few things you can do to speed things up. Why do updates take so long […]

The Equifax breach in 2017 exposed the personal information of 145.5 million people in the US and some parts of the UK and Canada, but the number of victims keeps increasing. In the beginning of March, the credit-reporting company revealed that more personal information was leaked. Read on to find out more about this latest […]

Cellebrite, an Israel-based vendor that works with the U.S. government, has revealed that they’ve found a way to unlock practically every iPhone available on the market. It appears to be a significant milestone for law enforcement and forensic specialists, yet it’s also a potential privacy issue for Apple customers. iPhone vulnerabilities leaked, is it true? […]

Google recently launched a new feature on Google Drive that will improve collaboration. Users can now use a combination of Microsoft Office and G Suite while working with their teammates and clients. This update allows them to conveniently comment on Office files, images, and PDFs in the ‘Preview’ pane of Drive. Learn how you can […]

From Samsung to Huawei to HTC, there are plenty of Android smartphones available to consumers and businesses. But the choices get even more confusing as smartphone manufacturers release new models every year. That’s why Google compiled a list of devices to help you choose. Google-approved devices Recently, Google launched Android Enterprise Recommended to make it […]

Data security is critical to the healthcare industry. Hospitals and clinics need to ensure medical records are protected at all times to stay HIPAA-compliant. But with Spectre and Meltdown affecting every server, all healthcare providers are at risk of data breach. Why is Spectre and Meltdown a big problem for healthcare providers? Spectre and Meltdown […]

Even if you’re aware of virtualized containers, it’s probably difficult to explain how they differ from virtual desktops. Thankfully, all you really need to understand is whether containers are the better option for your business — and we can answer that in under ten minutes. What are virtual desktops? Imagine all you have is a […]