Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type.

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that's not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features.

Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.

The ransomware threat isn’t going away anytime soon, which is bad news for computer users everywhere. Fortunately, Windows 10 has built-in security features to keep you from falling victim to ransomware.
Controlled Folder Access
This feature allows you to list certain documents and folders as “protected.

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process.

It is common knowledge that Windows computers tend to deal with an assortment of viruses and malware, but many people fail to realize that even Macs face similar threats. Virus creators have become adept at finding back doors and other vulnerabilities, that even Macs can be targeted.

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.

Healthcare IT is on the cusp of several game-changing IT trends. They’re things that are likely to derail the healthcare industry’s apple cart, as it were, by introducing completely new ways of diagnosing patients, conducting clinical trials, treating illnesses, and much more.

Android devices are among the most feature-rich gadgets currently available. The vast majority can connect to mobile networks, but unfortunately, many service plans limit the amount of data you can use each month. If you want to avoid paying overage fees or suffering from slow connection speeds, you need to monitor how much data you’re using.

Virtualization’s benefits are numerous: centralized IT management, faster hardware resources, improved business continuity, and reduced overhead costs. It makes perfect sense for everyone to jump on board. But to maximize virtualization’s benefits, beginners should start doing the following best practices.

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best.