Keeping up with tech trends as a small- or medium-sized business owner is tough. Virtualization is a great example of this. From the boost to network security and ability to scale your workstations and servers according to your business growth, it’s time to start learning more about it.

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were.

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven't fully mastered Excel. Here are a few features that can make your life easier.
Pie and Sunburst Charts
Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center.

Avoiding malware and online scams takes a lot of work. You have to treat every email with suspicion, manage a long list of convoluted passwords, and avoid public WiFi networks. Ideally, you follow several other cybersecurity best practices, but many users don’t believe they’re worth the time.

A decade ago, we could only imagine running a company on computers as thin as a wallet. But ever since Apple’s iPad emerged, employees can work on all sorts of productivity apps while they’re outside the office, conveniently and stylishly. Here are five ways your employees can enhance their mobile experience with iPad apps.

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list.

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies.

Smartphones are like palm-sized computers, and they deserve the same protection as desktops and laptops. While you don’t need to install bulky security software to protect against cyberthreats, there are steps you can take to keep cybercriminals at bay.

Although many business owners think that Virtualization and Disaster Recovery (DR) are two separate services, the former can actually be used as a legitimate solution to the latter. Here’s how it works, along with some pointers to keep in mind should you choose virtualization as your disaster recovery plan.