Is AI-powered VoIP the next step?

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP […]

AI is transforming healthcare — here’s how

In recent years, advances in technology have had a profound impact on the healthcare industry. For instance, artificial intelligence (AI) is helping medical professionals streamline service delivery to patients. Here are some of the ways that AI is transforming the healthcare sector. Virtual personal health assistants At the helm of the AI revolution are virtual […]

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]

3 ways AI is revolutionizing healthcare

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list. Virtual personal health assistants At the helm of the AI revolution are virtual […]

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations […]

Office 365 Update: New Tools You Need To Know

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information […]

The revolutionary power of AI in healthcare

In this day and age, evolving technologies surround and influence people and businesses the world over. Technology has advanced by massive leaps and bounds in recent years, ushering in convenient developments like autonomous self-driving cars. However, in terms of industries for which artificial intelligence (AI) can do the most good, healthcare is at the top […]

Google and the Fight for Chat Dominance

It’s no great industry secret that despite dominating in other areas, Google is seriously lagging behind the competition when it comes to instant messaging applications. And now, rumor has it, the tech giant is preparing to put a stop to that and finally make its mark in this area. But what can Google offer that […]