With more and more businesses turning to Voice over Internet Protocol (VoIP) for their communication needs, the question of where to host these services has gained significant importance. In this article, we explore the essential considerations one should take into account before choosing cloud or on-premises VoIP hosting. By understanding the key factors, you can […]

Cybercriminals are continuously adapting their techniques to exploit the latest technologies, and Voice over Internet Protocol (VoIP) technology is no exception. One way they take advantage of VoIP is through phishing, a sophisticated scheme designed to make unwitting users divulge sensitive information. But why do cybercriminals choose VoIP phishing as a mode of deception? This […]

Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With ‌5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we’ll explore how harnessing the power […]

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks. As a business owner, understanding these differences […]

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]

When it comes to choosing a Voice over internet protocol (VoIP) system for your business, there are two options to choose from: open-source and proprietary. Both have their pros and cons, but which one is the best fit for your business? In this blog post, we’ll compare these two systems so you can decide which […]

Businesses today are well aware of the potential of Voice over Internet Protocol (VoIP) technology and its benefits. However, some business owners have yet to make the switch because of confusion over which VoIP service best fits their company’s needs. In this article, we’ll go through the different types of VoIP services so you can […]

If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures. Strengthen your passwords Passwords […]

While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained and even lead to some serious consequences. If VoIP systems are left vulnerable, hackers can eavesdrop on your conversations and steal sensitive information. It’s therefore crucial to […]