Microsoft Teams vs. Google Meet: Which is better for your business?

Microsoft Teams and Google Meet are two of the most popular video conferencing platforms available today. Both platforms offer a robust set of features that can help teams communicate more effectively, regardless of location. But which platform is right for your business? Here is a comparison of the key features of Microsoft Teams and Google […]

Protect your VoIP calls from eavesdroppers: 5 essential tips

VoIP eavesdropping is a serious threat to businesses and individuals alike. In this blog post, we’ll discuss what VoIP eavesdropping is, how it’s done, and how you can protect yourself from it. We’ll also provide some tips on how to prevent VoIP eavesdropping in your business. There are a number of ways that VoIP eavesdropping […]

Important factors to consider before getting VoIP

Voice over Internet Protocol (VoIP) is becoming increasingly popular with businesses of all sizes. This is because it offers a more reliable and cost-efficient alternative to traditional phones. However, don’t just turn to VoIP because of the hype. Before you purchase your own VoIP system, there are a few important factors you need to consider: […]

5G: The next generation of VoIP

Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With ‌5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we’ll explore how harnessing the power […]

How VoIP theft of service can impact your business

Voice over Internet Protocol (VoIP) offers many benefits to businesses, including lower costs, greater flexibility, and improved collaboration. However, VoIP also comes with some security risks, including theft of service. In the following sections, we’ll explore what VoIP theft of service is and how to defend against this type of attack. What is VoIP theft […]

The productivity benefits of recording business calls

As more and more employees work remotely, phone calls have replaced face-to-face OR in-person meetings as the primary mode of communication in businesses. In this context, call recording emerges as a game-changing solution that not only captures conversations but also enables businesses to monitor, analyze, and improve their communication strategies. Let’s delve into the world […]

VoIP and VoLTE: A comparative analysis

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks. As a business owner, understanding these differences […]

How are business phone systems different today?

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern […]

Top VoIP tips to enhance clients’ on-hold experience

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]