Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through.

You don’t need advanced technical skills to improve security on your Windows PC. This guide breaks it down into a few simple steps, using plain language and practical tips to help you strengthen your defenses, keep cybercriminals at bay, and protect your information.

Healthcare organizations face a growing wave of cyberthreats, and employees often stand as the last line of defense, making robust security training a critical necessity. This article looks at how health leaders are moving beyond annual training modules and adopting more practical, personalized strategies to keep staff alert and better prepared to spot sophisticated social engineering attacks.

When it comes to protecting your business from cyberthreats, the basics still matter. A lot. In fact, according to IBM’s 2023 Cost Of A Data Breach Report, 82% of breaches involved data stored in the cloud, and most of them could’ve been prevented with simple, foundational safeguards.

Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can prevent costly data breaches and keep your company’s sensitive information safe from cybercriminals.

Warning: Microsoft will NO LONGER support Windows 10 after October 14, 2025. While PCs operating on Windows 10 will still work after this official end date, Microsoft will no longer provide the free services that keep your device working properly and securely, such as security updates and technical support.

Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company's needs.

Microsoft Bookings makes scheduling easy for both you and your clients. Whether hosting in-person meetings or virtual sessions, this online tool allows clients to book appointments directly through your customized scheduling page. You also maintain real-time control over your calendar, ensuring both you and clients are always up to date.

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.

A new security flaw in Microsoft 365 enables hackers to exploit office devices and send fake emails that appear to be from within an organization. Let’s look at how this scam works and what you can do to keep your data protected.
How do hackers use office devices to send fake phishing emails? 
Microsoft 365’s Direct Send feature was originally designed to simplify internal email communication within organizations.