New strains of ransomware usually impact many Windows users, while only a small percentage of Mac users get affected. However, there are ransomware strains that specifically target Apple’s computers. Defending against these threats is crucial if your business mostly uses Macs. Here’s what you need to know about Mac ransomware. What is Mac ransomware? Ransomware […]
When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can […]
Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right […]
Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]
If you’ve been waiting for updates on Windows 10, here’s some good news and more! Microsoft will very likely release big updates to the OS in 2021. Additionally, the tech giant is expected to introduce new services designed to maximize user experience across a wide range of devices. What’s new on Windows 10? Microsoft tends […]
A secure login process is an excellent way to protect your business from cybercriminals. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options. If you want to improve your business’s cybersecurity, […]
The use of online communication and collaboration tools has hit record highs in the past few months on account of the coronavirus-induced shift in work arrangements. Among the most popular platforms right now are Microsoft Teams and Google Meet, which allow organizations to easily connect with colleagues and clients remotely. But while both share the […]
If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a […]
Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]
