If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course.

One of the skills crucial to the success of businesses today is digital literacy. This isn’t the proficiency of reading and reciting gadget labels, but according to Cornell University, "the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet.

Virtualization has permanently changed the world of IT and computing and bringing with it the overhaul of IT architecture and workflow. One would think that it would reach its saturation point sooner or later but with constant innovation and development, virtualization has permeated and penetrated deep as to reach the client level.

Drawing inspiration from King Arthur’s annual gathering of his knights at the round table, Google I/O is the 21st Century adaption. At this annual conference, knights are now developers and the sword and shield have become computers and software. Every year, the conference addresses (in great detail) the rundown of all the major announcements as well as products.

Whether it’s to backup your servers, upgrade your hardware or move towards a full-blown cloud based system, virtualization has become a popular solution for many companies. While the term virtualization has increasingly become a cost-effective strategy for many businesses, is it the right one for you? Here are some advantages to deploying a virtual system to your company plus some factors you should consider before making the final decision.

For the past year Strem Chemicals, a Massachusetts-based company which manufactures and markets specialty chemicals, has utilized virtualization. This process has seen them improve in several areas such as cost reduction and even disaster recovery. This is one of thousands of companies that has saved a substantial amount of money since incorporating virtualization into their business model.

Just when you thought your Mac was safe from all security threats, we have some troubling news for you. There’s a new form of scareware in town that’s been fooling Mac users into purchasing illegitimate software. And in all fairness, this one is quite convincing.

Over the years, Microsoft Word has become the best word processor for businesses big and small. From creating documents such as company reports, forms, statements, and receipts to producing promotional materials, Word is able to accomplish all of these and much more.

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end up receiving.